Gaming should always be an enjoyable form of entertainment — never a source of financial stress or personal harm. air168 provides every registered player with a full suite of self-management tools and direct access to professional support, so that you remain in control of your play at all times.
Adults only. You must be 21 or older to register and play on air168.
These are not checkbox policies. Each tool listed below is built into the air168 platform and available to every registered player on request, at no cost, with no questions asked.
Every air168 Account undergoes mandatory KYC age verification before withdrawals are permitted. We cross-check your government-issued ID against your registered details. Any Account found to belong to a person under 21 is permanently closed immediately.
Set daily, weekly, or monthly deposit caps that align with your personal budget. Limit reductions take effect immediately; increases carry a mandatory 48-hour cooling-off period to give you time to reconsider — a deliberate friction point designed to protect you.
Request a temporary or permanent self-exclusion at any time. Once activated, your Account is closed to all betting and deposit activity for the duration you choose — ranging from 30 days up to a permanent closure. Self-exclusion cannot be reversed during the active period.
Set a session time-out that automatically logs you out after a defined period of play. Enable reality check notifications that remind you how long you have been logged in and how much you have wagered, helping you make informed decisions about whether to continue.
In addition to deposit caps, you can apply loss limits and wagering limits across any time period. These settings prevent you from exceeding a predefined amount of net losses or total bets placed, adding an additional safety layer beyond the deposit control alone.
The air168 responsible gaming support team is available around the clock via Live Chat. Indonesian-speaking agents are on hand at all hours. All conversations are treated with complete confidentiality — reaching out for help will never negatively affect your Account standing.
A note before you read on: if you are currently experiencing distress related to gambling — for yourself or someone you care about — please do not wait until you have finished reading this page. Contact air168 support via Live Chat right now. Our agents are trained to provide immediate guidance and to connect you with the appropriate resources. Everything shared with our support team is treated in strict confidence.
air168 believes that betting and casino gaming can be a legitimate and enjoyable leisure activity when approached with clear boundaries and genuine awareness of the risks involved. Sports betting — whether on BRI Liga 1 fixtures featuring clubs like Persija Jakarta or Bali United, international tournaments such as the Champions League or FIFA World Cup, or popular Indonesian formats like mix parlay (a multi-leg accumulator bet) — is best enjoyed as entertainment, not as a strategy for generating income.
The same applies to our casino products, live dealer tables, togel (Indonesia's traditional numbers-prediction lottery) draw markets, and slot games from studios such as Pragmatic Play and Pocket Games Soft. Every one of these products carries an inherent house edge, and no betting system or strategy guarantees a profit over time. air168 will never market our products in a way that implies otherwise.
Our responsible gaming programme is built around three core principles: prevention (giving every player the tools to set and maintain personal limits before problems arise), detection (proactively identifying accounts that show patterns consistent with problem gambling), and support (providing fast, confidential access to help for anyone who needs it).
Participation in any form of real-money gaming on the air168 platform is strictly restricted to adults aged 21 years or older. This applies to all product categories — sports betting, live casino, togel markets, and slot games — without exception.
At the point of withdrawal, every Account must complete a full KYC (Know Your Customer) identity verification process. This requires submission of a valid government-issued photo ID — such as a KTP (Kartu Tanda Penduduk), passport, or driving licence — that confirms both your identity and your date of birth. Accounts where age verification fails, or where the submitted ID indicates the holder is under 21, are immediately suspended and any associated funds are handled in accordance with our Terms & Conditions.
21+ Reminder: By registering an Account on air168, you declare that you are at least 21 years of age and that you are accessing our services voluntarily for personal entertainment purposes. Providing false information about your age constitutes a material breach of our Terms & Conditions and may result in permanent Account closure and forfeiture of any balance held.
Problem gambling can develop gradually and is not always easy to identify in yourself. The following behaviours are recognised warning signs. If several of these apply to you — or to someone you know — it is worth taking a step back and considering whether to seek support.
If you recognise two or more of the patterns above, we strongly encourage you to use the self-management tools described in the following sections, or to contact our support team directly. There is no shame in asking for help — it is a sign of self-awareness, and acting early makes a meaningful difference.
Deposit Limits
Daily / Weekly / Monthly
You can set a maximum deposit amount for any defined time window — daily (24-hour rolling), weekly (7-day rolling), or monthly (calendar month). Once the limit is reached, any attempted deposit via BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, ShopeePay, or any other supported payment method will be declined until the period resets.
Reducing a limit takes effect immediately. Increasing a limit is subject to a mandatory 48-hour waiting period — this deliberate cooling-off period is designed to give you time to reflect before committing to a higher spend threshold. You may cancel a limit increase request at any time during this window.
Available to all registered playersLoss Limits
Net losses across any time period
A loss limit caps the total net amount you can lose within a given period, regardless of how many deposits you make. For example, setting a weekly loss limit of Rp 500.000 means that once your net losses for the week reach that figure, your Account is automatically restricted from further wagering until the period resets.
Loss limits interact with deposit limits — both can be set simultaneously for the strongest level of financial protection. If you need guidance on selecting appropriate limit values, our support team can walk you through the options.
Available to all registered playersWagering Limits
Total stakes placed within a period
Separate from loss limits, a wagering limit restricts the total value of bets you can place — win or lose — within a defined period. This is particularly useful for players who prefer to control the volume of their betting activity rather than focusing solely on the financial outcome.
Available to all registered playersHow to set limits: Contact the air168 support team via Live Chat or email at [email protected] and request the limit type and value you wish to apply. Our team will confirm the change in writing and it will take effect as described above.
Self-exclusion is the most powerful responsible gaming tool available on air168. When you request a self-exclusion, your Account is immediately closed to all gambling activity — you will not be able to place bets, access casino games, play togel markets, or make deposits for the full duration of the exclusion period.
To request self-exclusion: Contact air168 support via Live Chat or email at [email protected] with the subject line "Self-Exclusion Request". State the period you wish to apply. Your request will be processed immediately — within minutes during live chat, or within two (2) hours for email requests. Do not continue to gamble while awaiting confirmation; if you feel the urge to play, close the platform and contact support immediately.
Session Time-Out
Automatic logout after a set duration
A session time-out logs you out of your air168 Account automatically after a period of active play that you define in advance — for example, 60 minutes, 90 minutes, or 2 hours. At the end of each session, you must actively choose to log back in, creating a natural decision point that interrupts automatic or impulsive play.
Applies across desktop and mobile sessionsReality Check Notifications
Periodic in-session reminders
Reality checks are on-screen notifications that appear at intervals you set — for example, every 30 minutes — to remind you how long your current session has been active and the total amount you have wagered during it. At each notification, you can choose to continue, review your session, or log out. This feature is particularly valuable during extended gaming sessions when time can pass quickly without conscious awareness.
Customisable interval — 15 min to 2 hoursCooling-Off Period
A short break without full self-exclusion
A cooling-off period is a shorter account suspension — from 24 hours up to 7 days — that gives you a brief, enforced break without committing to a full self-exclusion. Like self-exclusion, a cooling-off period cannot be reversed once activated. This tool is ideal if you feel that your play has been excessive in recent days and you want to pause and reset without closing your Account for an extended period.
Takes effect within minutes of requestair168 is exclusively for adults aged 21 and above. We operate robust age verification at the Account level, but we also recognise that parental oversight at the device level is an important complementary layer of protection, particularly in households where young people may access shared computers, phones, or tablets.
We recommend the following steps for parents and guardians:
air168's own support team is your first point of contact for activating responsible gaming tools. However, if you feel that you need independent, specialist counselling or support, the following organisations provide confidential assistance to people affected by problem gambling:
A worldwide fellowship of men and women who share their experience and recovery from compulsive gambling. Meetings and resources are available globally, with online formats accessible from Indonesia. Visit gamblersanonymous.org for information (not a clickable link — type the address into your browser directly).
Indonesia has a number of registered mental health foundations and counselling services that provide support for behavioural addictions, including gambling. Your local puskesmas (community health centre) or a private psychologist can refer you to appropriate specialist support available in Jakarta, Surabaya, Bandung, Bali, Medan, and other major cities.
GamCare provides free information, support, and counselling for problem gambling. Their resources — available in multiple languages — include online chat support, a helpline, and a structured recovery programme suitable for players based in Indonesia who prefer English-language support. Visit gamcare.org.uk directly for access information.
While based in the United States, the National Council on Problem Gambling (NCPG) publishes online self-assessment tools and educational resources that are freely accessible to players worldwide, regardless of location. Visit ncpgambling.org for self-help resources.
Important: air168 does not endorse any specific external organisation beyond listing these commonly recognised resources. Always verify that any organisation you contact is legitimate and operates in your best interests. air168's own support team remains available 24/7 and can provide a direct referral if you are unsure where to start.
Whether you want to set a limit, request a time-out, activate self-exclusion, or simply talk through how you are feeling about your play, the air168 team is here for you around the clock. Every conversation with our responsible gaming support team is treated with complete confidentiality and will not affect your Account standing in any negative way.
For the full set of rules governing responsible gaming obligations, account management, and player rights, please also review our Terms & Conditions and Privacy Policy.
air168 is committed to keeping gaming enjoyable for every player. Explore our FAQ for quick answers, review the full Terms & Conditions, or head back to the homepage — and remember, help is always one click away.